All wholesale orders are produced in small batches and often manufactured specifically for each retailer following order confirmation and color selection. As a result, all wholesale sales are final.
We do not accept returns, exchanges, cancellations, or refunds for:
→ Change of mind
→ Unsold inventory
→ Custom color selections
→ Limited-edition products
→ Seasonal collections
If a product arrives with a verified manufacturing defect or shipping damage, please notify us within 7 days of delivery.
Approved claims may be resolved through replacement, repair, or credit at ComeUnity’s discretion.
We encourage retailers to review all product specifications, materials, pricing, and order quantities prior to production approval.
Please note that return shipping costs may apply.
Our products are designed for everyday use and long-term enjoyment. Please log-in and refer to individual product pages for any product-specific care instructions. To help preserve their appearance and performance:
→ Wipe clean with a soft cloth as needed
→ Avoid prolonged exposure to excessive heat, moisture, and direct sunlight
→ Store in a cool, dry place when not in use
→ Avoid overloading products beyond their intended use
→ Natural materials may develop unique character and patina over time